DELIVERY INFORMATION

Shipping & Delivery

Whether you've chosen a beautiful physical cookbook for your kitchen or a digital edition you can start reading straight away, here's everything you need to know about receiving your Jenovie Kitchen order.

01

PHYSICAL COOKBOOKS

Made to order & delivered to your door.

Every Jenovie Kitchen physical cookbook is printed especially for your order and delivered using a trackable shipping service. Complimentary standard tracked shipping is available for customers in the United Kingdom and United States, with faster delivery upgrades and international shipping options available.

02

Made to Order

Your physical cookbook is produced especially for your order before being carefully prepared for delivery.

03

Free UK & US Standard Shipping

Standard tracked shipping is complimentary for physical cookbook orders delivered within the United Kingdom and United States.

04

Tracked Delivery

Choose between our standard tracked service or a faster tracked delivery option, depending on your destination.

SHIPPING RATES & ESTIMATES

Choose the delivery option that works for you.

We offer two tracked delivery choices for our main shipping destinations. Estimated delivery windows and prices vary by country. Shipping prices below are shown in the local currency for each destination.

🇬🇧

United Kingdom

Prices shown in GBP

FASTER

Express Tracked

Estimated delivery: 6–9 business days

£4.48 GBP
🇺🇸

United States

Prices shown in USD

FASTER

Expedited Tracked

Estimated delivery: 8–9 business days

$8.99 USD
🇪🇺

Europe

Prices shown in EUR

STANDARD

Standard Tracked

Estimated delivery: 9–13 business days

€10.99 EUR
FASTER

Express Tracked

Estimated delivery: 8–12 business days

€13.99 EUR
🇨🇦

Canada

Prices shown in CAD

STANDARD

Expedited Tracked

Estimated delivery: 11–12 business days

$9.99 CAD
FASTER

Express Tracked

Estimated delivery: 10–11 business days

$14.99 CAD
🇦🇺

Australia

Prices shown in AUD

STANDARD

Priority Tracked

Estimated delivery: 16–17 business days

$13.99 AUD
FASTER

Expedited Tracked

Estimated delivery: 14–15 business days

$24.99 AUD
🇳🇿

New Zealand

Prices shown in NZD

STANDARD

Priority Tracked

Estimated delivery: 16–17 business days

$9.99 NZD
FASTER

Expedited Tracked

Estimated delivery: 14–15 business days

$19.99 NZD

Delivery estimates are provided as a guide and are not guaranteed. Shipping prices shown are based on a standard single-book order and may vary depending on the quantity or contents of your order. The shipping options and final shipping charge available for your order will be confirmed at checkout.

PHYSICAL ORDERS

From our kitchen to your doorstep.

01

Place Your Order

Complete your purchase securely through the Jenovie Kitchen website and make sure your delivery address is entered correctly.

02

Made to Order

Your physical cookbook is printed specifically for your order before being carefully prepared for dispatch.

03

Dispatch & Tracking

Once your order has been dispatched, available tracking information will be sent using the contact details associated with your order.

04

Delivery

Your cookbook will make its way to the delivery address provided at checkout. Please refer to the estimated delivery window for your chosen shipping option above.

DELIVERY TIMES

A little extra time may sometimes be needed.

Delivery estimates are provided as a guide rather than a guaranteed delivery date. Orders can occasionally take longer due to local postal services, customs processing, public holidays, severe weather or other circumstances outside our control.

05

DIGITAL COOKBOOKS

Prefer digital? No waiting required.

Digital Jenovie Kitchen cookbooks are delivered electronically, so no physical parcel is shipped and no postage is required. Your digital purchase will be made available electronically following your order.

Please make sure you use an active and accurate email address when placing your order. If you have trouble accessing your digital cookbook, contact us and we'll be happy to help.

BEFORE YOU ORDER

Please double-check your details.

Customers are responsible for providing a complete and accurate delivery address at checkout. Please check your address carefully before completing your purchase.

If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has already been dispatched.

NEED HELP WITH YOUR ORDER?

We're here to help.

If you have a question about the delivery of your physical cookbook or accessing a digital purchase, get in touch with our support team and include your order details.

CONTACT SUPPORT