ORDER TRACKING
Track your
cookbook.
Once your physical cookbook has been produced and dispatched, you'll receive your shipping details so you can follow your Jenovie Kitchen order on its way to you.
Made to Order
Your physical cookbook is printed especially for your order before being prepared for dispatch.
Tracking After Dispatch
Where tracking is included with your selected delivery service, your tracking information will be provided once your order has been dispatched.
Delivery Varies by Country
Delivery timeframes depend on your destination and selected shipping service. View our Shipping Policy for current estimates.
SHIPPING & DELIVERY
Wondering when your order will arrive?
Physical cookbook delivery times vary depending on your country and the shipping service selected at checkout. Our Shipping Policy includes current delivery estimates and shipping information for supported destinations.
VIEW SHIPPING POLICYHAVEN'T RECEIVED TRACKING YET?
Your book may still be in production.
Because our physical cookbooks are printed on demand, your order needs to be produced before it can be dispatched.
Tracking information, where available with your selected shipping service, is provided after dispatch rather than immediately after your order is placed.
Please check the email address used when placing your order, including your spam or junk folder, for any shipping updates.
ORDERED AN EBOOK?
Digital cookbooks don't require shipping.
If you purchased a digital Jenovie Kitchen ebook, there won't be a tracking number because your cookbook is delivered electronically. Please check the email address used at checkout for your download information.
If you're having trouble accessing your ebook, contact us at support@jenovie.com .
JENOVIE SUPPORT
Still need help with your order?
If you're concerned about your delivery, haven't received an expected shipping update or need help with your order, get in touch with our support team.
CONTACT SUPPORTsupport@jenovie.com